terms & Conditions

The Small Print

Terms & Conditions of Booking

Booking conditions and contractual responsibility

Montanha de Savoie is the trading name and booking platform of our guides Anna Woodward and Katie L’Herpiniere. By booking a bespoke snowshoeing adventure with Montanha de Savoie (Anna Woodward or Katie L’Herpiniere) you, and all members of your group individually, accept to be bound by the following terms and conditions.

All booking arrangements are made directly with Katie L’Herpiniere or Anna Woodward. All terms and conditions between you, the client, and the guides, are to be governed by and held under the jurisdiction of the courts of France. 

You acknowledge having read, at the time of placing your booking, these terms and conditions of sale set out on this page and expressly declare to accept them without reservation.

Your itinerary

Our private group snowshoeing adventures are tailor-made for you and your family/friends. Our guides can take a group of 1 – 8 persons on a half-day experience, and 1 – 6 persons on a full-day experience. If your party is bigger than this then we can organise a second guide for you. The provisional itinerary and the total cost of your itinerary will be confirmed to you in an email along with the payment link. 

Anna Woodward or Katie L’Herpiniere cannot be held responsible for not carrying out the announced itinerary. On the day they remain the judge of safety and reserve the right to modify the route for safety reasons.

Fitness & medical considerations

As our trips are tailor-made to your group, please make sure we are aware of any fitness considerations or medical conditions of your group members so we can adapt your experience so that everyone can enjoy it safely. Our guides are first aid trained, but it is your responsibility to look after your welfare and carry with you any personal medication you may require whilst participating in one of our adventures. If you feel unwell during your trip please notify your guide immediately.

Travel arrangements

Montanha de Savoie, guided by Anna Woodward or Katie L’Herpiniere, is based in Peisey-Vallandry, Savoie, France and is sold on this basis unless otherwise specified. You are responsible for making your own travel and accommodation arrangements. We cannot be held liable for any losses incurred in respect of any travel or accommodation booking or any other related costs, howsoever incurred. The exact meeting point for your adventure will be advised in your confirmation email.

Payment

We require payment in full, via the payment link in your confirmation email, to confirm the booking.

Cancellation

Cancellation by you – Should you need to cancel your booking, please advise us in writing via a phone call or WhatsApp message AND an email to info@montanhadesavoie.com 

Cancellation charges are as follows, calculated from the date of payment made to confirm booking.

More than 2 weeks = 100% refundable

1-2 weeks = 75% non-refundable

Less than 1 week = 50% non-refundable

Within 48 hours = 100% non-refundable

Cancellation by us – If we need to cancel an event for any reason, other than those listed under Insurance and Force Majeure, we will offer you an alternative time and day, or a full refund. 

Force majeure

If Montanha de Savoie, Anna Woodward or Katie L’Herpiniere, are prevented, directly or indirectly, from performing any of its obligations under this agreement by reasons of acts of god, adverse weather conditions, strikes, fire, breakdowns, interruption of transport, medical incapacity, government or political actions, acts of war or terrorism, acts or omissions of a third party, pandemics or for any other cause whatsoever outside our reasonable control, we shall not be liable for any resulting loss, cost or expense of any nature.

Personal risk

Montanha de Savoie maintains high professional standards of client care and safety. All of our leaders are qualified ‘International Mountain Leaders’ with their qualifications recognised as ‘equivilent’ in France and hold a valid ‘Carte Professionale’. Anna Woodward and Katie L’Herpiniere have years of experience in planning excursions and leading groups safely in the mountains, however, in choosing to undertake activities, such as snowshoeing, in a mountain environment you accept that both the activity and the environment itself may pose a risk of personal injury and even death. All clients must be aware of and accept these risks and be responsible for their own actions and involvement in such activities.

Insurance

It is a condition of booking an event with us and a legal requirement in France, that you are insured against medical expenses, injury, illness, death, cost of repatriation and personal accident risk, including helicopter evacuation. You must ensure that your insurance covers rescue from the mountains, and from the activity that you are undertaking. Your guide reserves the right to make a final decision as regards calling for rescue, including helicopter rescue, if they deem it necessary. Any costs relating to this will be your responsibility. Any subsequent costs incurred for further treatment, including but not limited to, hospitalisation and transport to and from the hospital are your responsibility. We reserve the right to cancel your booking at any time if we are not satisfied that you have adequate insurance in place.

All personal effects are taken at your own risk. We will not be held responsible for any loss or damage to your personal property, however incurred. You are advised to check the limitations of your insurance policy in this respect.

As guides, we have professional liability insurance.

Losses or damage

Any loaned equipment that is lost or damaged will be chargeable to the client at the current replacement cost at our sole discretion.

Data Protection

You permit us to share any personal information you supply to Montanha de Savoie for us to be able to provide an appropriate level of service, or, if legally so required, with government agencies. We do not share this data with any other third party.

Photo and Vidography

Montanha de Savoie (Anna Woodward) and Sisu Snowshoeing (Katie L’Herpiniere) reserves the right to use photographs and video taken during the hikes for use on our websites, social media channels or other marketing communications, without further consideration, accreditation or compensation.

Please let us know if you DO NOT want us to use any images that you are in before your hike.